Shipping & Delivery

At The Canine Paw, we want your pet’s new favourites to reach you as smoothly as possible. 🐾

We currently ship to customers in:

● United Kingdom 🇬🇧

● United States 🇺🇸

● Europe 🇪🇺

Shipping availability may vary depending on the product and destination. Available shipping options will be displayed at checkout.

Once your order is placed, it will be sent for processing and preparation for shipment.

Processing times may vary depending on the product, supplier and fulfilment location.

Delivery times vary depending on your location, the product ordered and the fulfilment location.

Estimated delivery information may be provided during checkout or once your order has been processed.

Please note that delivery estimates are not guaranteed and may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, holidays or high-demand periods.

When tracking information becomes available, you will receive an update with your tracking details.

Please allow some time for the carrier’s tracking system to update after your order has been dispatched.

If you order multiple items, they may be fulfilled from different locations. This means your order may arrive in separate packages and on different dates.

Don’t worry if one item arrives before another — the remaining items may still be on their way.

Please make sure your shipping address is complete and correct before placing your order.

If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that shipping information can be changed once an order has entered processing or has been dispatched.

If your order appears to be significantly delayed, please contact us through our Contact page with your order number so we can review the available tracking information and assist you.

Orders shipped internationally may be subject to customs duties, import taxes or other charges depending on the destination country.

Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

If you have any questions about your delivery, please contact The Canine Paw through our Contact page and include your order number.

Thank you for shopping with The Canine Paw.

🐶🐱